Privacy policy
We value your Privacy
EZE Training follows strict privacy policies in compliance with the Privacy Act 1988 (Cth) and its subsequent amendments, including updates in 2014. All student forms, files, results, and records are treated as confidential under Australian privacy laws. Access to these records is restricted to relevant EZE Training staff for appropriate and lawful purposes.
Why We Collect Your Information
EZE Training collects your information to process your application, enrollment, or inquiry for our courses and services. We use this information to communicate with students about coursework, provide important updates, and share relevant marketing materials.
Security of Your Information
EZE Training follows industry standards to protect the security and confidentiality of the information we collect. Your data is securely stored, with access restricted to authorised personnel only, ensuring your personal information remains protected.
Access to Your Information
In accordance with government legislation, you have the right to access and request changes to your personal information held by EZE Training.
Student Record Confidentiality and Disclosure - Third Party
Student records can only be released to third parties with the student’s written consent, except where disclosure is required or authorised by law.
The Privacy Act 1988 prevents EZE Training from disclosing any student details to anyone other than the student. Matters relating to enrolment, results, fees, or any other student information can only be discussed with the student unless:
The enrolment form includes a third-party authorization, or
- The student provides a written letter of permission allowing access to their information.
Trainer, Assessor, and Consultant Information Privacy
EZE Training is prohibited from providing any Trainer, Assessor, or Consultant details to students or other individuals, regardless of the circumstances.
Corporate Clients
For corporate clients, EZE Training may release student details or records to a company representative or an authorized individual who has received the student’s consent. Students have the right to approve or deny any request for access to their records.
Data Sharing with Government Authorities
EZE Training Pty Ltd is required to provide student and training activity data to Federal and State Government authorities, as per regulatory requirements. This information, which may include details from student enrolment forms, is used for:
- Government planning, administration, policy development, program evaluation, and resource allocation.
- Disclosure to government consultants, advisors, other agencies, professional bodies, and organizations as required by law.
For Victorian Students Only
Under the Education and Training Reform Act 2006 (Vic), EZE Training must collect and disclose certain personal information, including:
- Allocating a Victorian Student Number (VSN)
- Updating personal information on the Victorian Student Register
This data must be provided under the Victorian VET Student Statistical Collection Guidelines, available:
Victorian students may be contacted for participation in:
A National Centre for Vocational Education Research (NCVER) survey
- A Department-endorsed project, audit, or review
Confidentiality
EZE Training adheres to strict confidentiality policies. We do not discuss or disclose any information regarding a participant’s circumstances related to their training. If a participant shares personal information about their situation, this information remains strictly confidential and will not be disclosed without their explicit consent.